Privacy Policy

Who we are

Suggested text: Our website address is: https://offday.sg.

Effective Date: 10 May 2024

Our Commitment to Your Privacy

At Offday Apparel Singapore (“Offday,” “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with our website, offday.sg (“Website”), purchase our products, or communicate with us.

Information We Collect

We may collect the following types of personal data when you interact with us:

• Personal Information: Name, email address, phone number, shipping and billing address
• Account Information: Username, password, order history, preferences
• Payment Information: Credit/debit card details, other payment details (not stored directly by us)
• Device & Usage Information: IP address, browser type, device identifiers, pages visited, referring source
• Marketing & Communications Information: Your preferences for receiving marketing communications, responses to surveys

How We Use Your Information

We use your personal data for the following purposes:

• To Process Orders: Fulfilling your orders, processing payments, shipping, and returns
• To Provide Customer Service: Responding to inquiries, resolving issues, providing support
• To Improve Our Services: Analyzing website usage, tailoring product recommendations, improving our website and product offerings
• To Send Marketing Communications: Subject to your consent, sending you promotional emails, offers, or other marketing communications
• To Comply with Laws: Fulfilling our legal obligations

Disclosure of Your Information

We may share your personal data with:

• Service Providers: Third-party companies that provide services on our behalf (e.g., payment processing, shipping, marketing)
• Business Partners: In connection with promotions or collaborations
• Legal Authorities: As required by law or to protect our rights

Protecting Your Information

We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

Your Rights

Under the PDPA, you have the following rights:

• Access & Correction: To request access to and correction of your personal data
• Withdrawal of Consent: To withdraw your consent for the collection, use, or disclosure of your personal data (where applicable)
• Data Portability: To request a copy of your personal data in a structured, commonly used format

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us via:

• Email: offdaysg@gmail.com
• Whatsapp: 80406840